Ballistic Hero is published by VNG Games. On Easy Gaming Portal you can top up Prism Gem by entering your User ID. Pay from your Easy Gaming Portal wallet — top it up in MYR with FPX, DuitNow QR or an eWallet. Most orders arrive within 5 - 15 minutes.
Payment is debited from your Easy Gaming Portal wallet the moment you place the order. You can reload the wallet with FPX online banking (retail or corporate), DuitNow QR, Touch 'n Go, GrabPay, ShopeePay or Boost.
Delivery: 5 - 15 minutes. Most top-ups arrive within the delivery time shown on the product page. Sometimes the game publisher's system is slow or under maintenance. If your top-up has not arrived after that time, contact us and we will check it for you.
Check your User ID (UID) and Character Name carefully.
If the ID doesn't exist, the top-up can't go through and the full amount goes back to your Easy Gaming Portal wallet. If the ID belongs to someone else, the top-up goes to that account and can't be refunded — please double-check before you pay.
